What is your billing policy?
We charge the price of the shirt plus shipping as calculated and shown in your cart. No other charges will be applied. We process payments through PayPal's SSL secured offsite transaction processing engine. We do not store customer credit card information. Your transaction with TechShirts.net is safe! Through PayPal we accept PayPal payments directly, AMEX, Visa, Discover, and MasterCard. You'll be taken to the PayPal site where you *do not* need to register an account if you don't have one. You can pay one time by credit card by choosing the "Don't have a PayPal account option".
Where do shirts ship from?
Depending on your order we will ship from one of our facilities in Toronto, Canada or New York State.
Do you provide tracking numbers?
Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.
Do your shirts come from safe facilities for workers?
Yes! We use Alstyle and Gildan brand shirts which are produced in North America.
What is the average wait time?
Our t-shirts are made-to-order, so there is some time required to print and dry the shirt and prepare it for shipping. In some cases, it can be processed the same day, but we can't guarantee it. All shirts will be processed and sent for shipping in two to three business days after you place your order. The average wait times vary for each country. We ship via USPS so people in the US should expect their shirt at their doors within 7-10 business days STANDARD.
What is your return policy?
Since all of our shirts are custom printed (we don't have stock because your shirt is printed when it is ordered), we do not accept returns unless there was an error on our part. If so, we will happily send you a new shirt as soon as we get the original one back! Please contact firstname.lastname@example.org for the return address and more detailed return instructions.
We do not accept returns if you ordered the wrong size or if you have a change of heart. Please refer to size chart below for correct sizing before ordering.